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Taylor, P. and D'Cruz, Premilla and Noronha, Ernesto and Scholarios, D.M.; Howcroft, Debra and Richardson, Helen and Howcroft, Debra and Richardson, Helen, eds. (2010) Domestic labour : the experience of work in India's other call centre industry. In: Work and Life in the Global Economy. Palgrave Macmillan Ltd., Basingstoke, pp. 99-123. ISBN 9780230580848