Domestic labour : the experience of work in India's other call centre industry

Taylor, P. and D'Cruz, Premilla and Noronha, Ernesto and Scholarios, D.M.; Howcroft, Debra and Richardson, Helen and Howcroft, Debra and Richardson, Helen, eds. (2010) Domestic labour : the experience of work in India's other call centre industry. In: Work and Life in the Global Economy. Palgrave Macmillan, Basingstoke, pp. 99-123. ISBN 9780230580848

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    Abstract

    This chapter discusses the experience of work in India's other call centre industry. It is part of a collection which aims to explore the social and cultural issues within the economic changes that have given rise to service work, which represents the largest occupational sector.

    ORCID iDs

    Taylor, P. ORCID logoORCID: https://orcid.org/0000-0001-8842-5350, D'Cruz, Premilla, Noronha, Ernesto and Scholarios, D.M. ORCID logoORCID: https://orcid.org/0000-0002-3962-3016; Howcroft, Debra, Richardson, Helen, Howcroft, Debra and Richardson, Helen