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Open Access research that better understands changing marine ecologies...

Strathprints makes available scholarly Open Access content by researchers in the Department of Mathematics & Statistics.

Mathematics & Statistics hosts the Marine Population Modelling group which is engaged in research into topics surrounding marine resource modelling and ecology. Recent work has included important developments in the population modelling of marine species.

Explore the Open Access research of Mathematics & Statistics. Or explore all of Strathclyde's Open Access research...

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Number of items: 4.

Article

Grougiou, Vassiliki and Wilson, Alan (2005) The role of employee's age in senior customers' evaluation of the service encounter : a phenomenological study. Journal of Macromarketing, 25 (2). p. 269. ISSN 0276-1467

Grougiou, V. and Wilson, A.M. (2004) Call centres: the attitudes of the grey market. Journal of Customer Behaviour, 3 (2). pp. 147-164. ISSN 1475-3928

Grougiou, V. and Wilson, A.M. (2003) Financial service call centres: problems encountered by the grey market. Journal of Financial Services Marketing, 7 (4). pp. 360-368. ISSN 1363-0539

Conference or Workshop Item

Grougiou, Vassiliki and Wilson, Alan (2003) The mismatch between the growth in call centres and the needs of the grey market. In: 32nd EMAC Conference, 2003-05-20 - 2003-05-23.

This list was generated on Mon Nov 18 20:24:29 2024 GMT.