Experiences of Telephone Communication with Difficult to Understand Speech

Dokovova, Marie and Rai, Harleen and Fuzesi, Peter (2024) Experiences of Telephone Communication with Difficult to Understand Speech. Guide or manual. University of Strathclyde, Glasgow.

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Abstract

This is a brochure, summarising the main findings of the study "Experiences of telephone communication with difficult to understand speech". It contains recommendations for service providers who offer customer support.

ORCID iDs

Dokovova, Marie ORCID logoORCID: https://orcid.org/0000-0002-4350-6082, Rai, Harleen ORCID logoORCID: https://orcid.org/0000-0002-8121-6094 and Fuzesi, Peter;

Persistent Identifier

https://doi.org/10.17868/strath.00090114
CORE (COnnecting REpositories)