How to navigate the digital shift in healthcare? An international review and analysis of frameworks used to support digital working by frontline healthcare staff

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Rimpiläinen, Sanna and Bosnic, Iris and Savage, Jamie (2024) How to navigate the digital shift in healthcare? An international review and analysis of frameworks used to support digital working by frontline healthcare staff. Digital Health & Care Institute, Glasgow.

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Abstract

Successful digital transformation of health and care require an appropriately skilled workforce. 'Digital skills' have become a burning issue in workforce development discussions, research, Governmental strategies and policies world-wide, and there has been a huge proliferation of literature around the topic. With these, there has also been a hike in published frameworks intended to support digital working by healthcare frontline staff. The purpose of this study has been to make sense of the different frameworks developed to support work in a digitally enabled context, specifically in healthcare; to understand who and what they are for, what their intended purposes and the shared elements across frameworks are. Finally, the report offers recommendations or guidance for when it might it be useful to develop another new framework to support healthcare staff working in a digitally supported environment, and in that case, what to take into account.

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