Transformative Spaces : Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability'

Tools

Porteous, Holly and Hamilton, Kathy and Wilson, Juliette and Edwards, Sarah (2022) Transformative Spaces : Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability'. University of Strathclyde, Glasgow. (https://doi.org/10.17868/strath.00081812)

[thumbnail of Porteous_etal_2022_Transformative_servicescapes_and_consumer_vulnerability]
Preview
 Text. Filename: Porteous_etal_2022_Transformative_servicescapes_and_consumer_vulnerability.pdf
Final Published Version
License: Strathprints license 1.0
Download (1MB)| Preview

Abstract

Transformative Servicescapes and Consumer Vulnerability (2020-2022) was a two-year project funded by The Leverhulme Trust and based at the University of Strathclyde. Our case study organisation, Glasgow Women’s Library (GWL), is a library, museum, archive, arts and community space. The project explored the role of physical space in contributing towards positive transformative experiences for those who make use of its resources. The project expanded on this theme to gain an in-depth understanding of many other aspects of the organisation, from organisational culture to partnership working. The project looked particularly at how service spaces have the capacity to transform the lives of those experiencing vulnerability.

ORCID iDs

Porteous, Holly ORCID logoORCID: https://orcid.org/0000-0001-9243-7709, Hamilton, Kathy ORCID logoORCID: https://orcid.org/0000-0002-5342-6166, Wilson, Juliette ORCID logoORCID: https://orcid.org/0000-0002-4932-0473 and Edwards, Sarah ORCID logoORCID: https://orcid.org/0000-0003-2319-5667;

Persistent Identifier

https://doi.org/10.17868/strath.00081812
CORE (COnnecting REpositories)