Leadership and storytelling : perspectives from senior hospitality management

O'Gorman, Kevin D. and Gillespie, Cailein H. (2008) Leadership and storytelling : perspectives from senior hospitality management. In: EuroCHRIE 2008 Congress, 2008-10-11 - 2008-10-14.

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Abstract

This paper presents initial findings on how twenty leaders, at the highest level in the international hospitality industry, use stories to create, disseminate and sustain corporate culture within their organisations. The paper focuses on a method for the application of hermeneutics and demonstrates, through analysing phenomenological interviews with leaders, that storytelling is an important strategic method of communication. Not only does the paper present insights on how storytelling is fundamental to leadership in the contemporary commercial hospitality industry it also reveals, through empirical research, how stories can be used as a data source.

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	6486
  Dates:	Date Event 11 October 2008 Published
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School > Strategy and Organisation Strathclyde Business School > Hospitality and Tourism Management
  Depositing user:	Dr Kevin O'Gorman
  Date deposited:	07 Jul 2008
  Last modified:	09 Apr 2024 04:55
  URI:	https://strathprints.strath.ac.uk/id/eprint/6486