The mismatch between the growth in call centres and the needs of the grey market

Grougiou, Vassiliki and Wilson, Alan (2003) The mismatch between the growth in call centres and the needs of the grey market. In: 32nd EMAC Conference, 2003-05-20 - 2003-05-23.

Abstract

This paper looks at the mismatch between the growth in call centres and the needs of the grey market

ORCID iDs

Wilson, Alan ORCID: https://orcid.org/0000-0002-5491-1876

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	46086
  Dates:	Date Event 2003 Published
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Pure Administrator
  Date deposited:	22 Nov 2013 12:04
  Last modified:	11 Nov 2024 16:39
  Related URLs:	Organisation
  URI:	https://strathprints.strath.ac.uk/id/eprint/46086