Work organisation and employee relations in Indian call centres
Taylor, P. and Bain, P.M.; (2006) Work organisation and employee relations in Indian call centres. In: Developments in the Call Centre Industry: Analysis, Policy and Challenges. Routledge, pp. 36-57. ISBN 978-0-415-35702-9
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This paper examine work organisation and employee relations in Indian call centres.
Creators(s): |
Taylor, P. ![]() | Item type: | Book Section |
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ID code: | 8895 |
Keywords: | Work, organisation, employee relations, Indian call centres, Management. Industrial Management |
Subjects: | Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
Department: | Strathclyde Business School > Work, Organisation and Employment |
Depositing user: | Strathprints Administrator |
Date deposited: | 18 Mar 2010 09:51 |
Last modified: | 01 Jan 2021 06:30 |
Related URLs: | |
URI: | https://strathprints.strath.ac.uk/id/eprint/8895 |
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