Innovation and impact in residential services

Nicholson, Janice (2016) Innovation and impact in residential services. Scottish Journal of Residential Child Care, 15 (2). ISSN 1478-1840

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North Yorkshire County Council's residential service had a good reputation for its service delivery but required a step change to provide more effective support to those troubled teenagers who are difficult to engage and who have low levels of resilience. By rethinking care for adolescents it has supported innovative approaches to preventing entry to care and where it is necessary to enter care, ensure services are wrapped around young people to prevent placement disruption. This service is called No Wrong Door (NWD).

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