Perception of community pharmacists in Malaysia about mental healthcare and barriers to providing pharmaceutical care services to patients with mental disorders

Wong, Yin Xuan and Khan, Tahir Mehmood and Wong, Zhi Jean and Ab Rahman, Ab Fatah and Jacob, Sabrina Anne (2019) Perception of community pharmacists in Malaysia about mental healthcare and barriers to providing pharmaceutical care services to patients with mental disorders. Community Mental Health Journal. ISSN 0010-3853

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    Abstract

    The aim of this study was to assess community pharmacists’ perceptions toward mental healthcare, and the barriers faced in providing pharmaceutical care services to these patients. A 40-item survey was posted to community pharmacists. Ninety-six pharmacists participated. The majority (84.2%) agreed there is a role for community pharmacists to play in mental health care, while approximately 60% agreed it is their responsibility to provide pharmaceutical care to these patients. The biggest barrier to providing this service is the lack of knowledge, cited by close to 50% of respondents. This corresponds with the revelation that close to 60% believe that they have a poor or fair understanding of mental disorders. About 30% of respondents said they do not stock psychotropic drugs at all, mainly due to medico-legal reasons, and low prescription requests. Our findings highlight the need for more training of community pharmacists in managing patients with mental disorders.