The missing link : analysing the global call centre value chain

Taylor, Philip (2010) The missing link : analysing the global call centre value chain. In: 28th International Labour Process Conference, 2010-03-15 - 2010-03-17.

Abstract

This paper analyses the global call centre value chain.

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	46039
  Dates:	Date Event 18 March 2010 Published
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School > Work, Organisation and Employment
  Depositing user:	Pure Administrator
  Date deposited:	20 Nov 2013 16:41
  Last modified:	09 Apr 2024 05:53
  Related URLs:	Event
  URI:	https://strathprints.strath.ac.uk/id/eprint/46039