The missing link : analysing the global call centre value chain

Taylor, Philip (2010) The missing link : analysing the global call centre value chain. In: 28th International Labour Process Conference, 2010-03-15 - 2010-03-17.

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Abstract

This paper analyses the global call centre value chain.

ORCID iDs

Taylor, Philip ORCID logoORCID: https://orcid.org/0000-0001-8842-5350;