Picture water droplets

Developing mathematical theories of the physical world: Open Access research on fluid dynamics from Strathclyde

Strathprints makes available Open Access scholarly outputs by Strathclyde's Department of Mathematics & Statistics, where continuum mechanics and industrial mathematics is a specialism. Such research seeks to understand fluid dynamics, among many other related areas such as liquid crystals and droplet evaporation.

The Department of Mathematics & Statistics also demonstrates expertise in population modelling & epidemiology, stochastic analysis, applied analysis and scientific computing. Access world leading mathematical and statistical Open Access research!

Explore all Strathclyde Open Access research...

Teaching managers to regulate their emotions better : insights from emotional intelligence training and work-based application

Thory, Kathryn (2013) Teaching managers to regulate their emotions better : insights from emotional intelligence training and work-based application. Human Resource Development International, 16 (1). pp. 4-21. ISSN 1367-8868

Full text not available in this repository. Request a copy from the Strathclyde author

Abstract

Despite the prevalence and significance of regulating emotions in the workplace, there is a major gap in the literature on the training and work-based use of emotion regulation strategies. this study seeks ot fill this gap by investigating how emotion regulation strategies are taught to managers on three emotional intelligence training courses, the events associated with their use in the workplace and any constraints. Drawing on qualitative data from participant observations and interviews with managers and trainers, the study identifies the use of eight emotion regulation strategies which are classified as attention deployment, cognitive change and response modulation. Managers use a variety of the strategies at work, sometimes combining and adapting them. The strategies were reportedly used during situations of interpersonal conflict, interpersonal interactions, organisational change, to relieve boredom and cope with work overload. Managers described constraints as dispositional, physical, time, effort, status and unfeasibility/lack of realism of tools.