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Antony, Jiju (2008) Can six sigma be effectively implemented in SMEs? TQM Magazine, 57 (5). pp. 420-423. ISSN 0954-478X
Antony, Jiju (2007) Determining the essential characetristics of Six Sigma Black Belts. TQM Magazine, 19 (3). pp. 274-281. ISSN 0954-478X
Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Have TQM organisations adjusted their performance management (appraisal) systems? A study of UK-based TQM-driven organisations. TQM Magazine, 16 (6). pp. 403-417. ISSN 0954-478X
Bititci, Umit and Carrie, Allan and McDevitt, L (1997) Integrated performance measurement systems: an audit and development guide. TQM Magazine, 9 (1). pp. 46-53. ISSN 0954-478X