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Barton, Karen and Duncan, P. and McKellar, Patricia (2000) E-business strategies of legal practices in the UK. In: British Academy of Management Conference 2000, 2000-09-13 - 2000-09-15. (Unpublished)
Shafti, Farhad and Van Der Meer, Robert and Williams, Terence (2000) Classifications of services : a never-ending story. In: British Academy of Management Conference 2000, 2000-09-13 - 2000-09-15.