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Santos, S.P. and Belton, V. and Howick, S.M. (2004) Using system dynamics and multicriteria analysis for performance measurement in a radiotherapy department. In: 20th European Conference on Operational Research, 2004-07-04 - 2004-07-07. (Unpublished)
Santos, S.P. and Belton, V. and Howick, S.M. (2004) Measuring performance in a business services and taxes department. In: 20th European Conference on Operational Research, 2004-07-04 - 2004-07-07. (Unpublished)