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Sagmanli, Semih and Karampela, Maria and Wilson, Alan (2019) Co-creating value through IoT technologies : the influence of information-sharing processes on consumer behaviour change. In: 16th International Research Symposium on Advancing Service Research and Practice, 2019-06-10 - 2019-06-13.
Thanvarachorn, Archareeporn and Alexander, Matthew and Doherty, Anne Marie (2019) Inauthentic engagement : the role of self-presentation in consumer engagement behaviour. In: 16th International Research Symposium on Advancing Service Research and Practice, 2019-06-10 - 2019-06-13.
Kaartemo, Valtteri and Jaakkola, Elina and Alexander, Matthew (2019) Roles of technology in actor engagement. In: 16th International Research Symposium on Advancing Service Research and Practice, 2019-06-10 - 2019-06-13.