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Ackermann, F.; Glasson, Bernard and Vogel, Doug and Bots, Pieter and Nunamaker, Jay, eds. (1996) Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups. In: Information Systems and Technology in the International Office of the Future. IFIP Advances in Information and Communication Technology . Springer, pp. 13-27. ISBN 0412797909