AI– and LLM-driven search tools : a paradigm shift in information access for education and research?

Chowdhury, Gobinda and Chowdhury, Sudatta (2024) AI– and LLM-driven search tools : a paradigm shift in information access for education and research? Journal of Information Science. ISSN 0165-5515 (In Press) (https://doi.org/10.1177/01655515241284046)

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Abstract

Artificial Intelligence or AI, and especially generative AI, are transformative technologies that have a revolutionary impact on information-driven tasks due to their capacity to emulate knowledge production activities which were previously the exclusive domain of people [1]. A UK government report suggests that these technologies “can facilitate access to information, education and training” [2]. The UK Russell Group Universities’ Principles on the use of generative AI tools in education recommend that university students and staff should be prepared to use the AI tools effectively and appropriately [3]. “It is vital for librarians to work proactively with tech firms to address the limitations and biases of the likes of ChatGPT”, reports the Times Higher Education [4].