What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study. In: 9th International Conference of Industry, Engineering and Management Systems, 2003-03-17 - 2003-03-19.

Full text not available in this repository.Request a copy

Abstract

Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.

ORCID iDs

Gennard, J., Soltani, E., Van Der Meer, R.B. ORCID logoORCID: https://orcid.org/0000-0002-9442-1628 and Williams, T.M.;