From data to decisions? Exploring how healthcare payers respond to the NHS Atlas of Variation in Healthcare in England

Schang, Laura and Morton, Alec and DaSilva, Philip and Gwyn, Bevan (2014) From data to decisions? Exploring how healthcare payers respond to the NHS Atlas of Variation in Healthcare in England. Health Policy, 114 (1). pp. 79-87. ISSN 0168-8510 (https://doi.org/10.1016/j.healthpol.2013.04.014)

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Abstract

Although information on variations in health service performance is now more widely available, relatively little is known about how healthcare payers use this information to improve resource allocation. We explore to what extent and how Primary Care Trusts (PCTs) in England have used the NHS Atlas of Variation in Healthcare, which has highlighted small area variation in rates of expenditure, activity and outcome. Data collection involved an email survey among PCT Chief Executives and a telephone follow-up to reach non-respondents (total response: 53 of 151 of PCTs, 35%). 45 senior to mid-level staff were interviewed to probe themes emerging from the survey. The data were analysed using a matrix-based Framework approach. Just under half of the respondents (25 of 53 PCTs) reported not using the Atlas, either because they had not been aware of it, lacked staff capacity to analyse it, or did not perceive it as applicable to local decision-making. Among the 28 users, the Atlas served as a prompt to understand variations and as a visual tool to facilitate communication with clinicians. Achieving clarity on which variations are unwarranted and agreeing on responsibilities for action appeared to be important factors in moving beyond initial information gathering towards decisions about resource allocation and behaviour change. Many payers were unable to use information on small area variations in expenditure, activity and outcome. To change this what is additionally required are appropriate tools to understand causes of unexplained variation, in particular unwarranted variation, and enable remedial actions to be prioritised in terms of their contribution to population health.

ORCID iDs

Schang, Laura, Morton, Alec ORCID logoORCID: https://orcid.org/0000-0003-3803-8517, DaSilva, Philip and Gwyn, Bevan;
  • Item type:Article
    ID code:46471
    Dates:
    Date
    Event
    1 January 2014
    Published
    20 May 2013
    Published Online
    19 April 2013
    Accepted
    Notes:NOTICE: this is the author’s version of a work that was accepted for publication in Health Policy. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Health Policy, [VOL 114, ISSUE 1, (01/01/14)] DOI : 10.1016/j.healthpol.2013.04.014
    Subjects:Social Sciences > Industries. Land use. Labor > Management. Industrial Management
    Department:Strathclyde Business School > Management Science
    Depositing user: Pure Administrator
    Date deposited:14 Jan 2014 05:06
    Last modified:11 Nov 2024 10:34
    URI:https://strathprints.strath.ac.uk/id/eprint/46471
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