Assessing service quality and satisfaction in police services using SERVQUAL

Donnelly, M. and Rimmer, R. and Shiu, E.M.K. (2006) Assessing service quality and satisfaction in police services using SERVQUAL. In: To be assertained, 1900-01-01.

Abstract

This papers assesses the service quality and satisfaction in police services using SERVQUAL.

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• Item metadata

  Item type:	Conference or Workshop Item(Paper)
  ID code:	9414
  Dates:	Date Event 2006 Published
  Notes:	AHR
  Subjects:	Social Sciences > Commerce > Marketing. Distribution of products
  Department:	Strathclyde Business School > Marketing
  Depositing user:	Strathprints Administrator
  Date deposited:	19 Mar 2010 11:48
  Last modified:	11 Nov 2024 16:19
  Related URLs:	Related item
  URI:	https://strathprints.strath.ac.uk/id/eprint/9414