Digital artefacts and the role of digital affordance

Colombo, Samuele and Montagna, Francesca and Cascini, Gaetano (2022) Digital artefacts and the role of digital affordance. Proceedings of the Design Society, 2 (Design). pp. 11-20. ISSN 2732-527X (https://doi.org/10.1017/pds.2022.2)

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Abstract

This work investigates how the concept of affordance should be revised following the digital evolution. Starting from a review of the literature about affordance, the most acknowledged constructs are compared with the variegated definitions of digital artefacts. The paper proposes a definition of digital affordance, overcoming the inconsistencies identified in the literature. The study is enriched by a series of interviews to investigate the final users' perception of affordance. Finally, the paper shows the application of the proposed model with a case study related to food delivery services.

ORCID iDs

Colombo, Samuele ORCID logoORCID: https://orcid.org/0000-0003-1349-0291, Montagna, Francesca and Cascini, Gaetano;