The social construction of skills : a hospitality sector perspective

Baum, Tom (2007) The social construction of skills : a hospitality sector perspective. European Journal of Vocational Training, 44 (2). pp. 74-88. ISSN 0378-5068

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Abstract

This paper addresses the nature of skills in service work with specific reference tointernational tourism and its hospitality subsector. It explores the role of experientialfactors (cultural, emotional and aesthetic) in equipping those entering work in thesector. The specific context of work in less developed countries and within migrantlabour communities in Europe is considered. The paper concludes with the propo-sition that cultural and contextual experience is an important factor in determiningthe skills demands of work in hospitality.

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• Item metadata

  Item type:	Article
  ID code:	8954
  Dates:	Date Event 2007 Published
  Subjects:	Geography. Anthropology. Recreation > Recreation Leisure Social Sciences > Commerce
  Department:	Strathclyde Business School > Work, Organisation and Employment
  Depositing user:	Strathprints Administrator
  Date deposited:	04 Sep 2009 13:10
  Last modified:	11 Apr 2024 00:31
  Related URLs:	Journal or Publication
  URI:	https://strathprints.strath.ac.uk/id/eprint/8954