Repairing online spaces for "safe" outreach with older adults

Kist, Cassandra (2022) Repairing online spaces for "safe" outreach with older adults. Museums & Social Issues, 15 (1-2). pp. 98-112. (https://doi.org/10.1080/15596893.2022.2064983)

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Abstract

Despite the widely recognized importance in the museum sector of cultivating safe, welcoming spaces for projects that work towards social change, few studies consider how feelings of safety can be cultivated online. To provide insight for future museum practices, this study focuses on a series of collaborative sessions facilitated by a museum outreach institution and a social enterprise to provide online engagement activities for older adults during COVID-19. Employing a social media ethnography, this study reveals how staff can create feelings of safety online through repair processes that work around, with, and against the unethical and contradictory bounds of online infrastructures.

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• Item metadata

  Item type:	Article
  ID code:	88779
  Dates:	Date Event 20 April 2022 Published 1 April 2022 Accepted
  Subjects:	Social Sciences > Social pathology. Social and public welfare > Social service. Social work. Charity organization and practice
  Department:	Faculty of Science > Computer and Information Sciences
  Depositing user:	Pure Administrator
  Date deposited:	17 Apr 2024 15:55
  Last modified:	23 Apr 2024 11:16
  URI:	https://strathprints.strath.ac.uk/id/eprint/88779