Asylum seekers and the co-production of public services : understanding the implications for social inclusion and citizenship

Strokosch, Kirsty and Osborne, Stephen P. (2016) Asylum seekers and the co-production of public services : understanding the implications for social inclusion and citizenship. Journal of Social Policy, 45 (4). pp. 673-690. ISSN 0047-2794 (https://doi.org/10.1017/S0047279416000258)

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Abstract

This paper presents an empirical study of asylum seekers in Glasgow and their capacity to co-produce the public services they use. It is divided into three parts. The first briefly examines the theory of co-production, revisiting a conceptual framework for co-production developed through the integration of the public administration and services management literatures (Osborne and Strokosch, 2013). Second, the paper examines the capacity of asylum seekers in Scotland to co-produce, considering their position as a marginalised group in society which significantly challenges many of the assertions about the nature of co-production. Finally, the paper discusses the implications of this new evidence for our understanding of the links between public services consumption and citizenship, asking two fundamental questions: can asylum seekers, as non-citizens, co-produce the public services they receive and, if so, what forms does co-production take; and what are the implications of this for social inclusion and citizenship?

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