Tourism work, media and COVID-19 : a changed narrative?

Solnet, David and Robinson, Richard N.S. and Baum, Tom and Yan, Hongmin (2022) Tourism work, media and COVID-19 : a changed narrative? Annals of Tourism Research, 97. 103492. ISSN 0160-7383 (https://doi.org/10.1016/j.annals.2022.103492)

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Abstract

Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail’s classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the ‘soft news’ sections, whereas the 2020 news elevated into ‘hard news’ sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail’s media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting.

ORCID iDs

Solnet, David, Robinson, Richard N.S., Baum, Tom ORCID logoORCID: https://orcid.org/0000-0002-5918-847X and Yan, Hongmin;
  • Item type:Article
    ID code:81338
    Dates:
    Date
    Event
    30 November 2022
    Published
    7 October 2022
    Published Online
    28 June 2022
    Accepted
    Keywords:tourism work, news media, COVID-19, industry image, tourism employment, Social Sciences (General), Development, Tourism, Leisure and Hospitality Management, SDG 8 - Decent Work and Economic Growth
    Subjects:Social Sciences > Social Sciences (General)
    Department:Strathclyde Business School > Work, Organisation and Employment
    Depositing user: Pure Administrator
    Date deposited:05 Jul 2022 15:35
    Last modified:26 Mar 2023 01:45
    URI:https://strathprints.strath.ac.uk/id/eprint/81338
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