Humour as subversion in two call centres
Taylor, P. and Bain, P.M.; (2004) Humour as subversion in two call centres. In: Critical Realist Applications in Organisation and Management Studies. Critical Realism: Interventions . Routledge. ISBN 0-415-34510-3
Full text not available in this repository.Request a copy from the Strathclyde authorAbstract
Chapter describes how subversive satire can be allied to a wider collective union organizing campaign at workplace level, makes a distinctive contribution to the recent literature on organizational humour. Engages in debates stimulated by previous work published in Organization Studies, and more widely, on the purpose and effects of workers' humour and joking practices.
Creators(s): |
Taylor, P. ![]() | Item type: | Book Section |
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ID code: | 7692 |
Keywords: | call centres, labour process, humour, trade unions, resistance, Management. Industrial Management |
Subjects: | Social Sciences > Industries. Land use. Labor > Management. Industrial Management |
Department: | Strathclyde Business School > Work, Organisation and Employment |
Depositing user: | Strathprints Administrator |
Date deposited: | 27 Apr 2009 14:17 |
Last modified: | 01 Jan 2021 06:29 |
Related URLs: | |
URI: | https://strathprints.strath.ac.uk/id/eprint/7692 |
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