The hidden price of free advice : negotiating the paradoxes of public sector business advising
Arshed, Norin and Knox, Stephen and Chalmers, Dominic and Matthews, Russell (2021) The hidden price of free advice : negotiating the paradoxes of public sector business advising. International Small Business Journal: Researching Entrepreneurship, 39 (3). pp. 289-311. ISSN 0266-2426 (https://doi.org/10.1177/0266242620949989)
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Abstract
Business advisors working in publicly funded enterprise agencies encounter a range of tensions as part of their everyday work. These tensions subtly shape how they provide advice and can lead to variability in how enterprise policy is delivered on the ground. We explore the competing demands facing advisors by inductively analysing advice-giving practices in public sector enterprise agencies. We find three overarching drivers of advisor role tension, including institutional demands, client demands and intrinsic demands; additionally, a further seven discrete work tactics advisors deploy to navigate these tensions are analysed. From our findings, we develop a theoretical model that advances a dynamic understanding of public sector business advice. We conclude by reflecting on the structural issues with public sector advising that might constrain the efficacy of advisors.
ORCID iDs
Arshed, Norin, Knox, Stephen ORCID: https://orcid.org/0000-0002-7319-0189, Chalmers, Dominic ORCID: https://orcid.org/0000-0001-5626-3692 and Matthews, Russell ORCID: https://orcid.org/0000-0002-5172-0409;-
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Item type: Article ID code: 75464 Dates: DateEvent1 May 2021Published29 August 2020Published Online11 August 2020AcceptedSubjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management Department: Strathclyde Business School > Hunter Centre for Entrepreneurship, Strategy and Innovation
Strategic Research Themes > Innovation EntrepreneurshipDepositing user: Pure Administrator Date deposited: 17 Feb 2021 09:57 Last modified: 11 Nov 2024 12:50 URI: https://strathprints.strath.ac.uk/id/eprint/75464