Informational features of WhatsApp in everyday life in Madrid : an exploratory study

Martínez-Comeche, Juan Antonio and Ruthven, Ian (2023) Informational features of WhatsApp in everyday life in Madrid : an exploratory study. Journal of Information Science, 49 (1). pp. 122-132. ISSN 0165-5515 (https://doi.org/10.1177/0165551521990612)

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Abstract

WhatsApp is one of the most used social media tools, but little is known about its use for everyday purposes. In this study, the informational features of WhatsApp in everyday life in Madrid are analysed through 30 semi-structured interviews, resulting in an informational typology of the messages, a description of the informational purposes of WhatsApp use and descriptions of the social use of WhatsApp. We conclude that WhatsApp allows us to deepen our understanding of the informational habits of people in everyday life.

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• Item metadata

  Item type:	Article
  ID code:	75083
  Dates:	Date Event 1 February 2023 Published 7 February 2021 Published Online 11 January 2021 Accepted
  Subjects:	Science > Mathematics > Electronic computers. Computer science Bibliography. Library Science. Information Resources > Library Science. Information Science
  Department:	Faculty of Science > Computer and Information Sciences
  Depositing user:	Pure Administrator
  Date deposited:	21 Jan 2021 12:36
  Last modified:	13 Apr 2024 00:34
  Related URLs:	Journal or Publication
  URI:	https://strathprints.strath.ac.uk/id/eprint/75083