Developing research support services : mapping relationships

Bell, Sally (2015) Developing research support services : mapping relationships. In: 1st Relationship Management in HE Libraries Conference, 2015-11-19 - 2015-11-20, Stirling Court Hotel.

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I discussed how analysing the relationships involved in delivering different services can help to define how you interact with different stakeholders and allow you to consider which relationships needs strengthened and in what ways. The analysis of relationships was visualised via a web illustrating the connections involved in delivering specific services.