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Opportunity knocks? The possibilities and levers for improving job quality

Findlay, Patricia and Warhurst, Chris and Keep, Ewart and Lloyd, Caroline (2017) Opportunity knocks? The possibilities and levers for improving job quality. Work and Occupations, 44 (1). pp. 3-22. ISSN 0730-8884

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Abstract

This article focuses on demands and interventions to improve or maintain job quality. There is a need for better understanding of what can be done, by whom, and with what impacts. The article provides a framework for reflection focused on interventions within and outwith the workplace. Drawing on secondary data, it outlines the renewed policy and academic interest in job quality, examines the multilevel reasons for intervention and the factors that shape this intervention, and evaluates the loci of intervention. On the basis of the evidence to date, it argues that there is scope for intervention and that intervention can be effective.