A knowledge flow model to capture unstructured product development processes

Annamalai Vasantha, Gokula Vijaykumar and Chakrabarti, Amaresh and Corney, Jonathan (2016) A knowledge flow model to capture unstructured product development processes. Knowledge and Process Management, 23 (2). pp. 91-109. ISSN 1092-4604 (https://doi.org/10.1002/kpm.1501)

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Abstract

Product knowledge emerges from day-to-day, ubiquitous interactions executed by engineers. Types of interaction and their associated influence on knowledge activities are often not perceptible, and therefore not captured in current industrial practices. To emphasize the importance of interactions, an interaction-centric model, along with necessary knowledge elements, is proposed. To evaluate the usefulness of the proposed model, two industrial observational case studies were conducted. In total, nine engineers were observed. The paper reports validation of the proposed model emphasizing interaction as a core element associated with knowledge activities and mapping knowledge elements. The frequency and duration of time spent on the variety of interaction types and knowledge activities are detailed. The commonly used interactions for respective knowledge activities are elaborated. The proposed model should help understand knowledge activities in organizations better and act as a valuable tool for conducting knowledge audit. Elicitation of the types of interactions and supporting knowledge activities should help engineers improve their understanding and their influences on product development.

ORCID iDs

Annamalai Vasantha, Gokula Vijaykumar ORCID logoORCID: https://orcid.org/0000-0002-5479-6134, Chakrabarti, Amaresh and Corney, Jonathan ORCID logoORCID: https://orcid.org/0000-0003-1210-3827;
  • Item type:Article
    ID code:56012
    Dates:
    Date
    Event
    30 June 2016
    Published
    22 April 2016
    Published Online
    12 March 2016
    Accepted
    Notes:This is the peer reviewed version of the following article: Annamalai Vasantha, G. V., Chakrabarti, A., & Corney, J. (2016). A knowledge flow model to capture unstructured product development processes. Knowledge and Process Management, 23(2), 91-109, which has been published in final form at http://dx.doi.org/10.1002/kpm.1501. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
    Subjects:Social Sciences > Commerce
    Department:Faculty of Engineering > Design, Manufacture and Engineering Management
    Depositing user: Pure Administrator
    Date deposited:29 Mar 2016 10:56
    Last modified:18 Nov 2024 01:09
    Related URLs:
    URI:https://strathprints.strath.ac.uk/id/eprint/56012
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