Victim satisfaction with criminal justice : a systematic review

Laxminarayan, Malini and Bosmans, Mark and Porter, Robert and Sosa, Lorena (2013) Victim satisfaction with criminal justice : a systematic review. Victims & Offenders, 8 (2). pp. 119-147. ISSN 1556-4991

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Abstract

The authors conducted a systematic review on the topic of victim satisfaction with criminal justice to examine which aspects of the procedure and the legal outcome are associated with victim satisfaction. The systematic review resulted in 22 articles. Factors were conceptualized into (1) variables related to the procedure and (2) vari- ables related to the outcome. The study uncovered covariates of satisfaction in both categories. Findings, however, were ambiguous. The mixed findings suggest there is a need to understand both the differences among victims and when certain facets are more important in influencing satisfaction with the judicial process. Keywords: