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Open Access research that is better understanding work in the global economy...

Strathprints makes available scholarly Open Access content by researchers in the Department of Work, Employment & Organisation based within Strathclyde Business School.

Better understanding the nature of work and labour within the globalised political economy is a focus of the 'Work, Labour & Globalisation Research Group'. This involves researching the effects of new forms of labour, its transnational character and the gendered aspects of contemporary migration. A Scottish perspective is provided by the Scottish Centre for Employment Research (SCER). But the research specialisms of the Department of Work, Employment & Organisation go beyond this to also include front-line service work, leadership, the implications of new technologies at work, regulation of employment relations and workplace innovation.

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When good design intentions do (not) meet users’ expectations

Salama, Ashraf M (2009) When good design intentions do (not) meet users’ expectations. Magaz Magazine (107). pp. 104-111.

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Abstract

To explain their work to others, architects typically develop statements that clarify their design philosophy, intentions and the imperatives by which they pursued their design tasks. In many cases however, these statements fail to reflect or address a major component - that is PEOPLE or USERS. They are basically written - and the project still on paper - to highlight the merits of the design while illustrating the skills of the designer or the design team as manifested in the final articulation of the building(s), the built form. In generic terms, architects in these statements emphasize their complete awareness of cultural, environmental, and perhaps economic constraints, but USERS are always in the shadow taking a back seat. If they are addressed, it is only in superficial terms. As this argument may be seen by some architects and designers as arbitrary or too general, I reflect here on Qatar University Campus in terms of what were the design philosophy and intentions as stated by its architect and how USERS comprehend it, see it, and actually use it.