Labour and the changing landscapes of the call centre

Taylor, Phil; Newsome, Kirsty and Taylor, Phil and Bair, Jennifer and Rainnie, Al, eds. (2015) Labour and the changing landscapes of the call centre. In: Putting Labour in its Place. Critical Perspectives on Work and Employment . Palgrave Macmillan Ltd., Basingstoke, pp. 266-286. ISBN 9781137410351

Abstract

This chapter builds on previous attempts to integrate labour process analysis with the Global Commodity Chain, Global Value Chain and Global Production Network frameworks.

ORCID iDs

Taylor, Phil ORCID: https://orcid.org/0000-0001-8842-5350

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• Item metadata

  Item type:	Book Section
  ID code:	51919
  Dates:	Date Event 3 April 2015 Published 1 March 2015 Accepted
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School > Work, Organisation and Employment
  Depositing user:	Pure Administrator
  Date deposited:	25 Feb 2015 11:18
  Last modified:	11 Nov 2024 14:59
  Related URLs:	Publisher
  URI:	https://strathprints.strath.ac.uk/id/eprint/51919