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Better understanding the nature of work and labour within the globalised political economy is a focus of the 'Work, Labour & Globalisation Research Group'. This involves researching the effects of new forms of labour, its transnational character and the gendered aspects of contemporary migration. A Scottish perspective is provided by the Scottish Centre for Employment Research (SCER). But the research specialisms of the Department of Work, Employment & Organisation go beyond this to also include front-line service work, leadership, the implications of new technologies at work, regulation of employment relations and workplace innovation.

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Employee satisfaction from indoor work environments in Doha, Qatar

Mathew, Lizmol and Salama, Ashraf M. (2014) Employee satisfaction from indoor work environments in Doha, Qatar. In: ACSS2014. The Asian Conference on the Social Sciences . The International Academic Forum (IAFOR), Nagoya, Aich, Japan, pp. 825-838.

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Abstract

Several studies have been conducted by environmental psychologists on worker satisfaction from office spaces with the attempt to relate it to human productivity and profit. Most of such studies have been conducted in the western context, those in the cultural context of the Gulf Region being very limited. This research reports on office worker satisfaction from the indoor environment in selected office buildings set in the socio-cultural-religious context of Qatar and the Gulf region. The study used self administered questionnaires as the predominant method for the research. Personal interviews were also conducted with willing participants. Results revealed that around half of the respondents were satisfied with the indoor environment of their offices. Presence of a window and access to daylighting are seen to contribute highly towards satisfaction. Most dissatisfaction expressed was less on account of actual physical conditions and related more to the poor ability of users to control the environmental conditions like temperature, lighting, ventilation and humidity. It is important that building designers provide some means of control over indoor environmental parameters to occupants of workspaces to improve perceived satisfaction and increase worker productivity.