The Asia-Pacific tourism workforce of the future : using Delphi techniques to identify possible scenarios
Solnet, David and Baum, Thomas and Kralj, Anna and Robinson, Richard and Ritchie, Brent and Olsen, Mark (2014) The Asia-Pacific tourism workforce of the future : using Delphi techniques to identify possible scenarios. Journal of Travel Research. ISSN 0047-2875 (https://doi.org/10.1177/0047287513513163)
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This article addresses the challenges of long-term planning for a tourism workforce at a regional level, a significant yet underconceptualized area in the literature. We draw on Yeoman's future thinking techniques to generate a four-quadrant matrix designed to facilitate the development of scenarios that identify workforce challenges the tourism sector in the Asia- Pacific is likely to face through to 2030. Applying a modified Delphi technique, an expert panel aided in the formulation of dimensions on which our matrix is based. Their inputs over three rounds informed the development of four scenarios for the future of the tourism workforce in the Asia-Pacific. Utilizing these scenarios or "possibility spaces," the article provides a framework for discussion and a platform for workforce planning and policy within this region.
ORCID iDs
Solnet, David, Baum, Thomas ORCID: https://orcid.org/0000-0002-5918-847X, Kralj, Anna, Robinson, Richard, Ritchie, Brent and Olsen, Mark;-
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Item type: Article ID code: 48604 Dates: DateEvent1 November 2014Published9 December 2013Published OnlineSubjects: Social Sciences > Industries. Land use. Labor
Geography. Anthropology. Recreation > Recreation LeisureDepartment: Strathclyde Business School > Work, Organisation and Employment Depositing user: Pure Administrator Date deposited: 17 Jun 2014 11:30 Last modified: 01 Dec 2024 23:39 Related URLs: URI: https://strathprints.strath.ac.uk/id/eprint/48604