An investigation of the effects of the service environment on employee-customer interactions
Karadinou, Kalypso and Gounaris, Spiros and Koritos, Christos and Kaminakis, Kostas (2014) An investigation of the effects of the service environment on employee-customer interactions. In: 13th International Research Conference in Service Management, 2014-05-27 - 2014-05-30.
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Item type: Conference or Workshop Item(Paper) ID code: 48077 Dates: DateEventMay 2014PublishedSubjects: Social Sciences > Commerce > Marketing. Distribution of products Department: Strathclyde Business School > Marketing Depositing user: Pure Administrator Date deposited: 14 May 2014 10:13 Last modified: 09 Apr 2024 05:58 Related URLs: URI: https://strathprints.strath.ac.uk/id/eprint/48077
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