A gendered analysis of emotional intelligence in the workplace : issues and concerns for human resource development

Thory, Kathryn (2013) A gendered analysis of emotional intelligence in the workplace : issues and concerns for human resource development. Human Resource Development Review, 12 (2). pp. 221-244. ISSN 1534-4843 (https://doi.org/10.1177/1534484312469100)

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Abstract

Drawing on a sociological analysis considering gender, this paper explores how emotional intelligence (EI) abilities are socially constructed and valued. It presents a range of societal trends including ‘the future is female’ to explore how both men and women are perceived and judged against symbolic representations of masculine and feminine when they perform gendered conceptions of EI. The paper illuminates how women and men may be encouraged to take up feminine and masculine interpretations of EI skills but women fare less well. It then examines the effects of EI’s assessment and therapeutic methods in training and work-based use. It argues that these approaches are damaging to individuals when deployed in work environments where masculinised management resides as the dominant framework. Finally, the paper discusses the findings in relation to HRD to reveal important theoretical guidelines for practice.

ORCID iDs

Thory, Kathryn ORCID logoORCID: https://orcid.org/0000-0003-1983-5676;
CORE (COnnecting REpositories)