Can the public sector learn? The importance of patient focussed care in a NHS hospital trust

Howarth, C. and Mueller, F. and Harvey, C.; Dent, Mike and Chandler, John and Barry, Jim, eds. (2004) Can the public sector learn? The importance of patient focussed care in a NHS hospital trust. In: Questioning the New Public Management. Ashgate. ISBN 0754633977

Abstract

Case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts focusing on an NHS hospital trust. The meaning of NPM is negotiated and its impact on those working in the organization is explored. The book points to the complex, fluid and negotiated character of NPM, as well as its centrality in reconfiguring occupational identities and relations within public service organizations.

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• Item metadata

  Item type:	Book Section
  ID code:	3734
  Dates:	Date Event 2004 Published
  Subjects:	Social Sciences > Commerce Social Sciences > Industries. Land use. Labor > Management. Industrial Management
  Department:	Strathclyde Business School
  Depositing user:	Strathprints Administrator
  Date deposited:	30 Jul 2007
  Last modified:	11 Nov 2024 14:31
  URI:	https://strathprints.strath.ac.uk/id/eprint/3734