Integrated performance measurement - a reference model and an audit method

Lutz, S and Bititci, Umit and Carrie, A.S. and Turner, T.; Baines, R.W. and TalebBendiab, A. and Zhao, Z., eds. (1998) Integrated performance measurement - a reference model and an audit method. In: Advances in manufacturing technology XII. Professional Engineering Publishing Ltd., GBR, pp. 391-396. ISBN 1860581722

Abstract

The article describes a Reference model developed for the analysis of performance measurement systems. This Reference Model provides a framework for the evaluation and design of integrated performance measurement systems. Furthermore, an approach for the analysis of current performance measurement systems is given testing the integrity and deployment of a performance measurement system against the Reference Model. The audit method provides guidelines to identify gaps in performance measurement systems and to rank the gaps in terms of importance for the company's success. The Audit outlines those areas of the business with a lack of suitable performance measures and focuses on the improvement of the performance measurement system.

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• Item metadata

  Item type:	Book Section
  ID code:	33557
  Dates:	Date Event 1998 Published
  Subjects:	Technology > Engineering (General). Civil engineering (General) > Engineering design
  Department:	Faculty of Engineering > Design, Manufacture and Engineering Management
  Depositing user:	Pure Administrator
  Date deposited:	21 Sep 2011 14:51
  Last modified:	11 Nov 2024 14:45
  URI:	https://strathprints.strath.ac.uk/id/eprint/33557