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Open Access research with a European policy impact...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by Strathclyde researchers, including by researchers from the European Policies Research Centre (EPRC).

EPRC is a leading institute in Europe for comparative research on public policy, with a particular focus on regional development policies. Spanning 30 European countries, EPRC research programmes have a strong emphasis on applied research and knowledge exchange, including the provision of policy advice to EU institutions and national and sub-national government authorities throughout Europe.

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On telling stories but hearing snippets: sense-taking from presentations of practice

Huxham, Chris and Sims, David and Beech, Nic (2009) On telling stories but hearing snippets: sense-taking from presentations of practice. Organization, 16 (3). pp. 371-388. ISSN 1350-5084

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Abstract

The practice of inviting managers and leaders to make formal presentations telling the story of their experience to others is widespread. In this article we explore these as a way of looking at how audiences learn and change from stories they are told. We considered a range of speakers from high profi le 'circuit speakers' to little known 'experience sharers'. We develop a conceptualization of the way members of an audience learn from the stories that are told by speakers. We started from the expectation that people would feel that they had learned most from stories that came over as 'factual description', with causal connections, attributed agency and intentional acts. Our investigation, however, found that people remembered, and said that they had changed because of, stories that were rich in 'decorative' detail but which had little practical detail on what the speaker actually did or why. What was retained by audience members were snippets of a story which could be reconstituted later by the listener for their own purposes.