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Teaching and learning of performance measurement in OR/MS degrees

Wisniewski, M. and Shafti, F. (2003) Teaching and learning of performance measurement in OR/MS degrees. MSOR Connections, 3 (4). ISSN 1473-4869

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    Abstract

    A review of existing UK MS/OR undergraduate programmes was completed to assess the extent and nature of performance measurement teaching. In addition, a survey of performance measurement practitioners was undertaken to obtain views on what should be taught in relation to performance measurement. A survey of 23 undergraduate MS/OR degrees in the UK revealed that all the academic respondents supported the inclusion of PM teaching. However, only four distinct PM classes could be found amongst these degrees. The PM techniques taught were broadly similar although the wider context of PM was taught in only 2 of the classes. A survey of a small number of PM practitioners revealed that the Balanced Scorecard and Benchmarking were the two most commonly applied PM techniques with the majority of respondents learning about PM from personal experience and reading rather than through formal education. It appears that there is an opportunity for MS/OR teaching to make a major contribution to the development of PM as a discipline. However, academic respondents whose MS/OR degree course did not teach PM indicated that lack of staff expertise in PM combined with an already full syllabus were the main barriers to introducing a PM class.

    Item type: Article
    ID code: 4411
    Keywords: performance management, management science, operational research, teaching, higher education, Management. Industrial Management, Higher Education
    Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
    Education > Theory and practice of education > Higher Education
    Department: Strathclyde Business School > Management Science
    Related URLs:
    Depositing user: Strathprints Administrator
    Date Deposited: 31 Oct 2007
    Last modified: 08 Dec 2013 00:00
    URI: http://strathprints.strath.ac.uk/id/eprint/4411

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