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Xu, M. and Wong, T.C. and Wong, S.Y. and Chin, K.S. and Tsui, K.L. and Hsia, R.Y. (2013) Delays in service for non-emergent patients due to arrival of emergent patients in the emergency department : a case study in Hong Kong. Journal of Emergency Medicine, 45 (2). pp. 271-280. ISSN 0736-4679