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Open Access research that explores socio-technical phenomena & evolving information systems & behaviours...

Strathprints makes available scholarly Open Access content by researchers within the Department of Computer & Information Sciences working as part of the Strathclyde iSchool Research Group (SiRG). The SiRG specialises in understanding how people search for information and explores interactive search tools that support their information seeking and retrieval tasks. This research work also includes investigations into information behaviour, how users engage with information and the legal and ethical issues arising from information use.

Explore the Open Access research by the SiRG, or theDepartment of Computer & Information Sciences more generally. Or explore all of Strathclyde's Open Access research...

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Conference or Workshop Item

Brock, Christian and Ahlert, Dieter and Evanschitzky, Heiner (2008) Complaint and switching intention after service failures: the role of affective commitment and complaint barriers. In: AMA SERVSIG International Research Conference, 2008-06-05 - 2008-06-07.

This list was generated on Sat Feb 22 20:32:03 2020 GMT.