An examination of the ‘rule of law’ and ‘justice’ implications in online dispute resolution in construction projects

Ojiako, Udechukwu and Chipulu, Maxwell and Marshall, Alasdair and Williams, Terry (2018) An examination of the ‘rule of law’ and ‘justice’ implications in online dispute resolution in construction projects. International Journal of Project Management, 36 (2). pp. 301-316. ISSN 0263-7863 (https://doi.org/10.1016/j.ijproman.2017.10.002)

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Abstract

This paper examines the ‘rule of law’ and ‘justice’ implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire survey of construction stakeholders, administered using direct non-random sampling of professional contacts with the authors. Data is analysed using SAS 9.4 (SAS Institute, Cary, NC) on a Windows 7 platform. Surprisingly, study findings do not suggest any ‘rule of law’ and ‘justice’ implications for small claim ODR. Tentatively, this conclusion supports wider use of ODR. The originality of the study is that although there is considerable academic and practitioner interest in various alternative forms of dispute resolution (ADR), both practitioner use and academic study of ODR remain sparse. Thus, this study serves as a foundation for further empirical exploration of ODR as a nascent component of ADR.

  • Item type:Article
    ID code:87902
    Dates:
    Date
    Event
    1 February 2018
    Published
    6 November 2017
    Published Online
    11 October 2017
    Accepted
    16 May 2017
    Submitted
    Notes:Publisher Copyright: © 2017 Elsevier Ltd and Association for Project Management and the International Project Management Association Udechukwu Ojiako, Maxwell Chipulu, Alasdair Marshall, Terry Williams, An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects, International Journal of Project Management, Volume 36, Issue 2, 2018, Pages 301-316, https://doi.org/10.1016/j.ijproman.2017.10.002
    Subjects:Social Sciences > Commerce > Business
    Technology > Building construction
    Law
    Department:Faculty of Engineering > Design, Manufacture and Engineering Management
    Depositing user: Pure Administrator
    Date deposited:25 Jan 2024 10:24
    Last modified:01 May 2024 01:29
    Related URLs:
    URI:https://strathprints.strath.ac.uk/id/eprint/87902
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