How TQM has impacted the industry

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Alotaibi, Mohammed (2023) How TQM has impacted the industry. In: International Congress on Measurement, Quality and Data Science, 2023-06-05 - 2023-06-07.

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Abstract

Total Quality Management (TQM) needs true believers who translate its principles into practices that drive the organization to excellent performance and to be a successful entity in the industry. A model in the paper illustrates TQM in terms of the processes according to the literature review summary of several authors’ ideas with an enlargement view. The TQM has parts that are interrelated to build a foundation of QM principles, QM Core, and QM Infrastructure. Putting TQM into practice, a survey was collected from Oil and Gas Drilling Industry field for safety practices which translates the TQM process. In the end, a proposal was discussed in the paper to improve the safety process within TQM and how some factors have impacted the role of risk assessment and root cause analysis methods outcomes under TQM radar.

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