New development: ‘Appreciate–Engage–Facilitate’ : the role of public managers in value creation in public service ecosystems
Osborne, Stephen P. and Powell, Madeline and Cui, Tie and Strokosch, Kirsty (2021) New development: ‘Appreciate–Engage–Facilitate’ : the role of public managers in value creation in public service ecosystems. Public Money and Management, 41 (8). pp. 668-671. ISSN 0954-0962 (https://doi.org/10.1080/09540962.2021.1916189)
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Abstract
This article argues for the ‘public service ecosystem’ as an organizing framework through which to appreciate the interactions and integration of the institutional, service, and individual levels in public service delivery. It offers a heuristic (‘Appreciate–Engage–Facilitate’) through which to understand and support the role of public managers in value creation at all levels of such ecosystems.
ORCID iDs
Osborne, Stephen P., Powell, Madeline, Cui, Tie and Strokosch, Kirsty ORCID: https://orcid.org/0000-0001-6119-2112;-
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Item type: Article ID code: 87308 Dates: DateEvent30 November 2021Published12 May 2021Published Online12 May 2021AcceptedSubjects: Social Sciences > Commerce > Business > Personnel management. Employment management
Social SciencesDepartment: Strathclyde Business School > Work, Organisation and Employment Depositing user: Pure Administrator Date deposited: 13 Nov 2023 15:07 Last modified: 22 Sep 2024 01:22 URI: https://strathprints.strath.ac.uk/id/eprint/87308